What to prepare — and what not to send yet

A hospital visit in China goes more smoothly when you arrive with paper and files in your own bag — not when you try to reconstruct a history at the registration desk. This page is a packing list. It is not an invitation to send medical records, imaging, prescriptions, a passport scan, or payment details through a public form, WhatsApp, or ordinary email. We will not open that channel here.

Keep identity and travel documents with you. Passport, visa or visa-free evidence, and any travel-insurance card stay in your hand, not in our inbox. If a hospital later needs a copy of an identity page, that copy is made at the desk, under the hospital's rules, with you present. We are not a visa agency and we do not store passport images from this website.

On the medical side, prepare what a receiving clinician can actually use. A short timeline in your own words: when symptoms started, what has already been tried, what you are hoping to have done. Discharge summaries or clinic letters, if you have them. A current medication list with doses — including supplements and Chinese patent medicines you already take. Imaging on a disc or a patient-portal download, plus the written report if it exists. Allergy notes, especially contrast dye, latex, and anticoagulants. None of this should travel through the inquiry form.

Language matters more than volume. An English or Chinese summary is easier to hand across a desk than a stack of untranslated scans. If your records are in another language, a plain translation of the conclusions — not a literary translation of every page — is usually enough to start a conversation. We do not certify translations, and we do not promise that a hospital will accept a home-made rendering as a legal record.

What hospitals typically ask for at an international desk or a private admissions counter: passport, a reason for the visit, and whatever clinical files you brought. A public hospital without an international desk may also want a Chinese-capable companion and more time at registration. For scheduled visits by foreigners we usually steer toward an international desk or a private hospital — in Beijing, Shanghai, Guangzhou, or Xi'an, as the case requires — but the desk still needs you to carry the file.

If you later hire a paid Remote Plan, and if that plan needs selected materials, we will say so in writing and ask for a separate consent to process health information. Sharing anything with a named hospital requires a further authorization that names that recipient. Until then, tell us only high-level facts: the kind of visit, timing, city preference, and what you already have at home. “I have last year's MRI and a local quote” is useful. The MRI file is not, not yet.

The checklist is the same in all four cities we arrange now. City choice follows the condition, the calendar, and whether you are already in China — not a default capital, and not a default for TCM. Xi'an is one of four equals, not a destination you must visit. If you need another city, we evaluate whether we can staff it. Do not ship original films or medication to us in the hope that we will store them.

Start with a free inquiry if you want us to say whether we can coordinate. A Remote Plan, if you want one after that, is a written pathway — still not a place to dump a medical archive. We reply on business days within twelve hours. This first step does not contact hospitals.